Our nursery is open by appointment Monday to Friday 7.30am to 3.30pm.
Our nursery is open by appointment Monday to Friday 7.30am to 3.30pm.
Our nursery is open by appointment Monday to Friday 7.30am to 3.30pm.
Our nursery is open by appointment Monday to Friday 7.30am to 3.30pm.
This privacy statement explains how www.planthawkesbay.co.nz (the ‘Website’) handles your personal information.
We acknowledge our obligation regarding the collection, storage, use and sharing of personal information under the Privacy Act 2020 and any statutory requirements where relevant under the GDPR.
The personal information we collect about you
For the purposes of this privacy policy, “personal information” is information about an identifiable, living person.
Directly by us
We collect personal information from you directly, such as when you submit an enquiry or request for information via our Website forms. The personal information we may collect from you directly includes:
- your name
- your contact details, including your address, email address or phone number
- your questions or comments
- any other information you provide to us as part of an enquiry or request for information or services
You do not have to provide your personal information to us. However, we may not be able to effectively provide you with services or respond to your enquiries if you do not provide us with the information we need.
Third party providers
We use third party service providers to manage some of our engagement processes and services, such as client relationship and interaction management, marketing communications, and live chat.
Where we do this, any personal information you provide (such as your email address) may also be collected and stored by the service provider and you should also check their privacy statements when using those services. We take steps to ensure that any providers we use can protect the personal information they process for us.
We use the following third party providers:
Google Analytics
We use Google Analytics to collect statistical information about your visit to help us understand Website traffic and usage. This information is aggregated and does not identify you personally. It includes:
- Your IP address
- Location
- The search terms you used
- The pages you accessed on our Website and the links you clicked on
- The date and time you visited the Website
- The referring website (if any) through which you clicked to our Website
- Your operating system
- The type of web browser you use
- Other things like your screen resolution and the language setting of your browser.
To find out how Google handles your information from our Website, see How Google uses data when you use their partners’ websites or apps (external link).
You can also read Google’s privacy policy (external link).
Google Analytics tracks your use of our Website by using cookies. See our Cookies section below for information about the cookies used on our Website. You can opt out of Google Analytics if you disable or refuse the cookie in your browser, or use the opt-out service provided by Google:
https://tools.google.com/dlpage/gaoptout
Cookies
Our Website uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.
For details about how cookies are used on our Website, please see our Cookie Policy here:
https://blueduckhosts.dev/our-cookie-policy/
What we do with your personal information
How we use it
We will only use the personal information you provide to us for the purposes of delivering the services or information you have requested. We may use your personal information to:
- respond to your enquiry or request for service or information
- send you marketing and news about Plant Hawke’s Bay and its services that you have requested (by email and other electronic means)
- improve our Website and the delivery of our online services
- conduct internal statistical analysis to ensure that content is presented in the most effective manner for you
Sharing your personal information
Your personal information is shared internally within our business and with selected third party service providers as required to perform our business services and activities (see Third party providers section above).
We may also occasionally share your personal information with our partners and contractors such as IT and website hosting providers, marketers, advisors, data storage providers, and only on a need-to-know basis.
We will never sell or trade your personal information to any third party or use your email address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services and products.
Storage and security
We maintain security safeguards to protect your personal information and take all reasonable steps to ensure that your personal information is not disclosed to any unauthorised person or entity.
We use encryption technology to protect your personal information as you enter it on our Website, such as the Secure Socket Layer (SSL) protocol.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk.
The data that we collect from you is stored and processed with our server providers in New Zealand, Australia and the United States. Data may also be transferred to, and stored at, a destination outside of these locations. It may also be processed by staff operating outside New Zealand who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
We keep your personal information only as long as we need it for the purposes for which it was initially collected (or to which you have consented), for other legitimate purposes (such as regulatory compliance) or as required by applicable laws.
Links from this website
Our Website may contain links to third party websites. Please be aware that we are not responsible for the privacy practices, or content, of these websites, and we encourage you to review their privacy policies before providing any personal information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Your privacy rights
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong.
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at admin@planthawkesbay.co.nz or +64 06 844 1680.
Last updated: 20 May 2025.